Personalize customer experiences with custom UI to reflect branding and features most relevant to them.
Integrate with 3rd party data sources / CRMs / Policy Admin Systems / Core Banking Systems.
Integrate to Profilebridge face and document recognition APIs and existing reporting and back office.
Advanced workflows, audit trails, access rights and custom reporting and dashboards.
Automatically detect documents required for the verification process (eg. ID proof, address proof, cheque leaf). Check if the document type is acceptable for the category defined by the front-end application or back-end FTP process (for bulk-upload cases) (eg. Passport front image is not a valid address proof).
Extract desired features from the document. In case of text, run OCR and save results for processing or further editing. Check results from OCR to validate ID formats, MRZ codes, date validity (eg. expiry date).
Detect if a clear, human face is present in the uploaded document.
Compare captured face images (from selfie capture or from documents) for similarity. In addition, detect approximate age and gender and display any outliers as per defined thresholds.
Detect liveness - customer should be live and present instead of a static image or pre-recorded video.
Customer records video of themselves accepting terms & conditions of the product/service being offered. Optional video chat with back office agent.
Integration to 3rd party data sources such as blacklists, watchlists, Government and credit agencies.
Additional checks on the submitted document(s) such as tampering detection and on the overall submission such as location (IP and GPS if available).
Pass the entire submission (images, videos, supporting documents) through custom workflow stages with configured access rights. Once finalized, store for processing, archival or further integration.